COVID-19 Message

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A MESSAGE TO OUR CUSTOMERS AND BLOG FOLLOWERS 

Our thoughts are with all who have been impacted by the coronavirus. The global coronavirus pandemic is affecting all of our families, our businesses, our communities, and our way of life. Creating a safe and healthy space working environment and a secure online shopping experience for our customers is our highest priority. 

As a family-owned business, we rely on the support of our community and our customers. Food has always been one of the best ways to bond with family and friends. With this unprecedented time, we are living more in a virtual environment. We want you to know that we are working very hard at creating and sharing the best meal ideas with our products. 

Our highest priority remains the health and safety of our family members and those of our customers, partners, and suppliers. We appreciate the healthcare workers, local communities, and governments around the world who are on the front line working to contain this coronavirus. 

We are processing online and wholesale orders. Please note that our response to dealing with the coronavirus (COVID-19) is closely aligned with recommendations outlined by the World Health Organization (WHO) and the Centers for Disease Control (CDC), Food and Drug Administration (FDA) recommendations. 

Team Noubess is part of your community, and we are dedicated to supporting you all through this unprecedented time. We look forward to sharing our gourmet products and our love of cooking.  

Be kind, and please stay safe!

Gemma & Erika

Gemma’s Living, (Noubess|Caribbean Green Living) Co-Founders

 

Additional Notes

Gemma’s Living is closely monitoring current COVID-19 developments as well as following all Centers for Disease Control (CDC), World Health Organization (WHO), and the Food and Drug Administration (FDA) recommendations. 

  • We are committed and are diligently working with our suppliers, partners, and co-packer at observing precautionary sanitation and social distancing procedures set by CDC and FDA. 

  • Practicing social distancing and maintaining enhanced cleaning protocols, including regularly disinfecting our shipping and working areas.

  • Want to know the status of your order? 

    • You can check your order status here. After placing your order, you will receive a confirmation email with a tracking link once your order has shipped. If your order is in processing status, we are working on it and will ship it as quickly as we can.

  • Free Shipping is available on all purchases of $49 or more.

Please don’t hesitate to call our Customer Service team at 1-800-376-9456 if you need any assistance. We are happy to help!